The Role

We are looking for an energetic and capable Assistant Manager for The Rodney, our stunning country house pub and hotel set in rural Worcestershire.

An assistant manager’s main role is to focus on the day to day operations of the site, but you’ll also be involved in the strategic development of the business into the future. The key objective of this role is to ensure that sales and profitability are maximised and there is a strong focus on customer/guest service.

Assistant Manager Key Responsibilities:

• To ensure that all staff receive the highest quality training in guest service standards and the drive to maintain these standards. The objective is to exceed guest expectations at all times.

• To be an exceptional and professional ambassador for the Rodney and the wider Baiting House Collection in all your business relationships.

• Perform Duty Management shifts as required ensuring that you are accessible and show a presence throughout the hotel interacting with guests, staff, suppliers and contractors.

• Assist the management team and work with Housekeeping to ensure that the customer service is at the fore front of all we do assisting the service in all areas and maintaining a managerial presence at all times to guide the team and look after our guest needs.

You will need:

• Minimum 2 year hospitality experience

• A friendly and approachable manner

• Ability to work without close supervision

• Understandable level of English spoken and written

• Enthusiasm to develop your own skills and knowledge

• Adaptability to change and willingness to embrace new ideas and processes

• Team player qualities

• High level of attention to detail

Finding the right balance between your work and your lifestyle is really important, with an Asssitant Manager job you will often find that your shifts include days, evenings and weekends so be sure to consider your home and family commitments and choose a career that enables you to maintain a healthy work-life balance.

If you are looking to the future, then it is good to know that career progression prospects are excellent as an Asssitant Manager. The role provides the opportunity to learn and develop specialist skills (for example marketing, cost management, human resources skills). You will gain a vast cross section of transferable skills such as organisation, communication, problem-solving, multitasking, diligence and attention to detail that can be utilised in many roles and industries.

Benefits

• Up to £27,000 plus equal share of our generous tips

• Weekly Pay with our Wagestream app

• Live in accommodation available

• Free meals whilst on shift

• 28 days holiday

• Continuous training to develop yourself personally and professionally

• Free private healthcare cover

• Company pension scheme